Training Delivery Manager

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Full Time Albany, New York Posted 06/05/2026 Areas of interest: L&D Requisition Number: 2026-75560 HTR500
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for a role where you can shape the future of learning and performance at Spectrum? As Training Delivery Manager, you’ll play a key role in developing and delivering impactful training initiatives that drive real results. Join Spectrum and influence how teams grow, learn and achieve excellence every day. This is your opportunity to foster lasting improvements across our organization.


How You’ll Make an Impact   

  • Collaborate with senior management to review curriculum and identify new training needs
  • Assess team performance and recommend solutions to address gaps and enhance results
  • Oversee the rollout of training and leadership development programs, ensuring successful adoption
  • Define objectives for all training initiatives and measure their effectiveness
  • Provide coaching and development to employees during and after training sessions
  • Coordinate resources, schedules and logistics for seamless training delivery
  • Manage external resources to optimize quality and cost efficiency
  • Stay current with learning strategies and facilitate training sessions as needed

Working Conditions   

  • Fast paced office environment
  • Travel as required

What You’ll Bring to Spectrum   

Required Qualifications   

Education

  • Bachelor’s degree in Human Resource Development, Business Administration or related field, or equivalent experience

Experience

  • 5+ years training experience
  • 3+ years management experience
  • 2+ years project management experience
  • Call Center experience

Skills

  • Strong verbal and written communication skills
  • Ability to communicate across all levels of the organization
  • Professional interaction with the public
  • Ability to maintain confidentiality
  • Effective under pressure with sound decision-making and problem-solving skills
  • Project management skills with ability to manage multiple priorities and meet deadlines
  • Proficient with computers, spreadsheets, databases and MS Office applications
  • Ability to work independently and lead teams
  • Advanced skills in evaluating training impact and knowledge of adult learning principles
  • Skills in teambuilding, facilitation and presentation

HTR500 2026-75560 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13531 Business Unit: Sales and Marketing Zip Code: 12205

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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