Full TimeBallwin, MissouriPosted 07/29/2025Areas of interest: Business Analysis, Customer Operations, Operations SupportRequisition Number: 2025-58863-1BGN706
Are you a director, experienced in leading a Process Analysis function evaluating existing end-to-end processes and recommending optimal solutions on processes improvements? You can do that. Ready to apply your expert level of understanding to an organization's processes and optimize how the team adds value to the business? As a Director, Process Analysis at Spectrum Business, you can do that.
Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
As a Director, Process Analysis, you will be leading executives, various departments, and lines of business to drive end-to-end process improvement and develop analytics to measure the impact of change. You are hands-on actively leading efforts to simplify and enhance the customer experience and provide leadership to a business process analysis function. You are orchestrating how the process team engages and you are identifying ways to accelerate how the team creates value.
How you can make a difference:
Drive communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies.
Lead functional leadership on breakthrough strategies to improve efficiencies and reduce costs.
Direct large-scale process improvement projects through all stages including concept formulation, methodology design, and implementation.
Utilize internal and external best practices and establish benchmark data.
Develop a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality. Lead by example and motivate employees of all levels.
Creates reports and reviews trends to measure impact of change and alignment with SLAs.
WHAT YOU BRING TO SPECTRUM BUSINESS
Required qualifications:
Experience: Seven or more years of experience in management and process/data analysis.
Education: Bachelor’s degree in business administration or related field.
Technical skills: Word, Excel etc.
Skills: Strategically able to document, prepare and present executive level presentations.
Abilities: Ability to make decisions and solve problems while working under pressure
Preferred qualifications:
Spectrum Business experience, preferably within operational or front-line organizations.
Analytical and reporting expertise.
Consulting experience, preferably within the Big-4.
What you can enjoy every day:
Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking, and dedication to exceeding client expectations.
Learning culture: Company support in obtaining technical certifications.
Dynamic growth: Paid training and clearly defined paths to advance within the company.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
