Full TimeCharlotte, North CarolinaPosted 07/11/2025Areas of interest: Call Center, Outbound Telemarketing, SalesRequisition Number: 2025-57813STM200
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Do you thrive on the excitement of turning potential leads into loyal customers? As a B2B Sales Representative, Outbound on our SMB team at Spectrum, you'll drive business growth by promoting our Internet, Voice, Video, and Mobile services to new prospects and upselling existing customers. Your efforts will directly contribute to our success, offering you the opportunity to achieve significant earnings through performance-driven sales results. Join us in this dynamic and rewarding role and make a tangible impact on our organization and our customers' satisfaction.
What our B2B Sales Outbound Representatives Enjoy Most About the Role
Enhancing the customer experience and maintaining high satisfaction levels.
Cold calling and selling Charter products to new and existing prospects, consistently exceeding sales quotas.
Meeting activity targets, including calls, follow-ups, quotes, and sales conversions, while effectively managing leads.
Promoting the value of our products and informing prospects about pricing and competitive advantages.
Ensuring accurate database information and handling prospects with professionalism.
Working Conditions
Normal office environment.
Required Qualifications
Education
High school diploma or equivalent; further education in sales or business is a plus
Experience
2+ years in a call center or 1+ year in sales or marketing
Technical Skills
Proficiency with CRM software and call center technology
Knowledge of telecommunications products and services
Proficient in MS Office applications
Skills & Abilities
Strong communication skills in English (verbal and written)
Proven sales success and goal-oriented mindset
Excellent negotiation and persuasion skills
Ability to work independently in a fast-paced environment
Strong multitasking and organizational abilities
Preferred Qualifications
1+ Experience in B2B sales, especially in telecommunications or cable and familiarity with ICOMS, CSG, or similar billing software
2+ years in customer service and/or telecommunication sales
Degree in business, marketing, or a related field
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
