Full TimeCharlotte, North CarolinaPosted 04/23/2025Areas of interest: Billing Operations, Finance and Accounting, MediaRequisition Number: 2025-52941FGN135
Client Reference Code: 2025-52941
Spectrum Reach®, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.
The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
ESSENTIAL FUNCTIONS OF THE POSITION
Ensures a positive customer experience through the handling of support requests via email, chat and phone
Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
Enforces company compliance and data integrity through the evaluation and approval of new client contracts
Supports related business initiatives
** This postition will be required to work 10AM to 7PM 1-2 weeks out of the month **
REQUIRED QUALIFICATIONS
Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
Ability to effectively organize and prioritize
Provide strong customer service to clients and sales teams across the footprint
Ability to work collaboratively and independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate superb follow through
Proficient in Microsoft applications
PREFERRED QUALIFICATIONS
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Familiarity with the advertising industry
EDUCATION
Bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience
Job Code : FGN135
2025-52941 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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