Full TimeCharlotte, North CarolinaPosted 09/09/2026Areas of interest: Customer Operations, Sales, Sales Ops/SupportRequisition Number: 2026-82347SCC302
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to serve as a Carrier client partner and advocate? You can do that. Ready to resolve client issues by establishing and fostering internal and external relationships? As a Carrier Client Advisory Manager at Spectrum Business, you can do that.
Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
You excel at resolving Carrier client issues in an expeditious and professional manner while safeguarding our financial and business concerns.
How you can make a difference:
Support other Carrier Client Advisory Managers while partnering with Sales Advancement Managers.
Inform clients on pricing for upgrades and renewals to improve sales.
Partner with Project Managers and establish bi-weekly or monthly calls to review the current book-of-business, installation issues, scheduling and client contacts.
Work with Order Management to create a regular cadence review of move, add, change order activity.
Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
Ensure client needs are being met by taking responsibility for all internal follow-up on issues.
Create weekly and monthly reports for leadership.
WHAT YOU BRING TO SPECTRUM BUSINESS
Required qualifications:
Experience: Three or more years of telecommunications experience.
Education: Bachelor’s degree in a related field or equivalent experience.
Technical skills: Proficient with Microsoft Office.
Skills: Leadership, presentation and English communication skills.
Abilities: Ability to establish internal working relationships with all levels of an organization and willing to act with authority to resolve client issues.
Availability: Travel to and from assigned territories and company facilities. Valid driver's license.
Preferred qualifications:
Experience working with and building strong Carrier client relationships.
Solid understanding of the unique Carrier business.
Familiar with Salesforce.
SCC302 2026-82347 SCC302 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
