Full TimeCharlotte, North CarolinaPosted 10/30/2025Areas of interest: Business Analysis, Operations, Field OperationsRequisition Number: 2025-61706BDA352
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
This position is responsible for managing specific data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities.
MAJOR JOB DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Conduct data analysis in support of a variety of analytic solutions.
Capture, develop, and document data definitions, business rules, and data quality requirements.
Integrate data from multiple sources to produce requested or required data elements.
Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
Develop reports and deliverables for management and communicate with all levels of stakeholders.
Identify and define data quality improvements.
Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources.
Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
May create specifications for reports based on business requests.
Perform other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Knowledge of software applications such as Word, Excel, etc.
Demonstrated knowledge of SQL
Required Education
Bachelor’s degree in business or related field or equivalent experience
Required Related Work Experience and Number of Years
Data analysis and reporting or related experience - 2+
BDA352 2025-61706 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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FCC Unit: HQ452Business Unit: Field OperationsZip Code: 28217
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
