Full TimeCharlotte, North CarolinaPosted 07/27/2026Areas of interest: Human ResourcesRequisition Number: 2026-78140HER310
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to shape the employee experience by resolving complex workplace concerns and supporting leadership at every step? As an Employee Relations Manager at Spectrum, you will investigate sensitive cases, offer expert guidance and help build policies that protect both our people and our business. Your work will directly support a productive environment where employees and leaders can thrive.
How You’ll Make an Impact
Lead independent investigations into employee concerns for both exempt and non-exempt employees, ensuring thorough documentation and timely resolution
Recommend solutions for employee issues that align with Spectrum’s policies and minimize risk while maintaining fairness
Deliver training sessions to HR and business leaders on employee relations topics and serve as a consultant on best practices
Collaborate with business leaders, HR, Legal, Security and Internal Audit to address complex investigations and support audits as needed
Analyze case trends and advise leadership with strategic recommendations to proactively address underlying issues
Support legal compliance by assisting with responses to regulatory agency charges and claims when necessary
Manage special projects and participate in policy development and the implementation of employee relations procedures
Working Conditions
Work in an office environment
Travel at least 10%
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in Human Resources or related field or equivalent combination of education and experience
Experience
7+ years of recent experience as a human resources professional
5+ years of employee relations or human resources investigations experience
Experience facilitating training for various employee groups
Skills
Ability to read, write, speak and understand English
Strong critical thinking and analytical abilities
Effective prioritization and organizational skills
Demonstrated communication skills
Preferred Qualifications
Education
Master’s degree
PHR or SPHR certification strongly preferred
Certification in Internal Investigations preferred
HER310 2026-78140 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
