Facilitator I, Spectrum Business

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Full Time Charlotte, North Carolina Posted 08/06/2025 Areas of interest: Human Resources, Enterprise Sales Requisition Number: 2025-59332 HTR313
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods.


HOW YOU CAN MAKE A DIFFERENCE: 

  • Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs
  • Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
  • Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
  • Perform all LMS prerequisite requirements and post-training duties including evaluation
  • Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
  • With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change
  • Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
  • Shadow training end-users to gain deeper understanding of how training translates in the business
  • Coach learners on specific skills within a role, process or system
  • Perform other duties as requested

Experience: One or more years of training experience at the professional level; Three years of experience in the functional area or business unit.
Education: Associate’s degree or equivalent combination of training and/or work experience.
Technical skills: Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Skills: Prioritization, organizational, presentation and English communication skills. 
Abilities: A year or more of training delivery experience in a formal or informal setting.

What you can enjoy every day: 

  • Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations. 
    Learning culture: Company support in obtaining technical certifications. 
    Dynamic growth: Paid training and clearly defined paths to advance within the company.
  • Total rewards:Comprehensive benefits that encourage a work-life balance.   

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13533 Business Unit: Spectrum Business Zip Code: 28273

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