Human Resources Generalist

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Full Time Charlotte, North Carolina Posted 04/29/2025 Areas of interest: Human Resources Requisition Number: 2025-53514 HGN360
Client Reference Code: 2025-53514

JOB SUMMARY

Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders, allowing for better decisions and organizational effectiveness.


MAJOR DUTIES AND RESPONSIBILITIES 

Assure Company policies are administered fairly and consistently throughout the area of responsibility.
Effectively communicate and execute necessary changes to policies and procedures.
Perform employee relations functions, including support and counseling regarding personnel and job-related conflicts, problem-solving and dispute resolution, managing employee performance issues, review and assessment of termination requests.
Conduct employee-related investigations as necessary
Handle worker's compensation, first report of injury database, and safety regulations process
Coordinate the administration of all Leave of Absence programs and processes, including Transitional Work Program and Accommodations Process
Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits-related programs as needed.
Conduct employee and supervisor training, including benefits, policies and procedures, and prevention of harassment and discrimination.
Ensure timely and accurate entries to the HRIS database.
Ensure timely and accurate payroll entry for the designated client group.
Perform audit and compliance functions as requested on items such as audit reports verification, commission reports, and payroll information.
Maintain employee records in compliance with state and federal requirements.
On an as-needed basis, participate in various HR committees established to resolve employment challenges.
Assist in the management and execution of bonus plans, merit processes, and routine/special request reports.
Assist in the annual budget planning process as needed.
May recruit and staff from internal and external sources.
May be required to prepare HR Reports as needed.


REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Prior experience in employee relations
Knowledge of local, state, and federal employment laws and procedures
Knowledge of state and federal wage and hour laws
Knowledge of staffing and employment practices
Knowledge of employee relations procedures and applicable law
Consultative and coaching skills
Analytical skills
Ability to communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with all levels of management and company personnel.
Ability to deal with the public in a professional manner.
Ability to maintain confidentiality of information.
Ability to make decisions and solve problems while working under pressure.
Strong PC skills and MS Office skills
Ability to prioritize and organize effectively.
Ability to show judgment and initiative and to accomplish job duties in a timely manner.
Knowledge of cable television products and services is a plus.

Education

Bachelor’s degree in human resources, Business, or related field or equivalent experience

Related Work Experience

2+ years of Human Resources Generalist experience
Certifications and/or Licenses
Certifications for Human Resource Professionals (PHR, SPHR) preferred.
Valid driver's license with satisfactory driving record within Company required standards preferred.

WORKING CONDITIONS
Office Environment



Job Code : HGN360

2025-53514
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13533 Business Unit: Customer Operations Zip Code: 28273

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  • Human Resources, Charlotte, North Carolina, United StatesRemove

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