Instructional Designer
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
- Partner with the business to create clear learning objectives in support of business goals
- Design and develop high-quality learning content to meet the needs of the supported audience
- Conduct reviews of training materials to ensure learning objectives are met
- Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
- Maintain current knowledge of latest industry tools and processes
- Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
- Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
- Facilitate in-person or virtual “train the trainer” sessions
- Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
- Perform other duties as requested
REQUIRED QUALIFICATIONS
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Ability to prioritize and organize effectively
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to deal with the public in a professional manner
- Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work
Required Education
- Bachelor’s degree in Education, Adult Learning or equivalent experience
Required Related Work Experience and Number of Years
- Instructional design & development or equivalent experience - 2+
PREFERRED QUALIFICATIONS
- Preferred Education
- Certificate in Instructional Design, Instructional Technology, or related field preferred
WORKING CONDITIONS
- Office environment
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing
Zip Code: 28217
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.