Full TimeCharlotte, North CarolinaPosted 10/14/2025Areas of interest: Investigator, Security (Physical)Requisition Number: 2025-62471GSE315
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you someone who thrives on uncovering the truth and ensuring justice in the workplace? At Spectrum, we're seeking a determined and detail-oriented Investigator I to join our team. This role isn't just about solving cases—it's about upholding integrity and protecting our valued workforce. If you're looking to make a difference and have a keen eye for detail, this could be your next role.
As an Investigator I at Spectrum, your work directly contributes to creating a safe and trustworthy environment for our employees and customers. By diligently investigating instances of theft, misconduct, and workplace violations, you ensure compliance with local, state, and federal regulations, safeguarding Spectrum's reputation and reinforcing our dedication to ethical practices. Your ability to conduct thorough research and document comprehensive reports helps us maintain transparency and fairness, aligning with our mission to deliver exceptional service, and fostering a culture of trust and respect.
How You’ll Make an Impact
Investigate instances of theft and workplace violations, contributing to a secure and compliant workforce.
Collaborate with Investigator II on complex cases and provide workplace support for Human Resources, Audit, and Legal teams.
Conduct on-site security risk assessments, evaluate risks using crime-related data, and present insightful recommendations to business units.
Facilitate engaging security training sessions for employees, aligning with company policies and quality standards.
Prepare detailed investigative reports for internal and external stakeholders, including Human
Resources and law enforcement.
Working Conditions
Flexibility to adjust working hours beyond the regular schedule, sometimes with minimal notice, to meet the demands of the role
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree or equivalent experience
Experience
5+ years of experience in investigative environments involving research, writing, and analysis Skills
Take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision
Adapt to respond to urgent issues, situational needs, and workload requirements
Understand the criminal justice system, court proceedings, and private security regulations
Utilize effective interpersonal, organizational, and communication skills to engage with all levels of people, both inside and outside the company
Be proficient in Microsoft Outlook, Word, Excel, and PowerPoint applications
Maintain accuracy and attention to detail
Comprehend incident reporting and case management processes
Know evidence handling and case building for prosecution
Apply knowledge of interview techniques
Work within the laws/statutes and employment laws impacting methods used in successful investigations
Pursue professional development opportunities, including internal and external training and professional association membership, and share information gained with co-workers
Speak comfortably to large groups to provide security-related training
Preferred Qualifications
Skills
Knowledge of Federal, state or local regulations relevant to the company, i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service
Bilingual
Education
PCI, CFE, CPP, or similar certification
GSE315 2025-62471 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
