IT Manager
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you ready to implement corporate IT initiatives that align with Spectrum’s strategy and goals? As a Manager, IT, you will establish IT standards and policies, manage the development and acquisition of new technologies, and direct the deployment of new technological directions to enhance the company’s internal operations and data delivery.
How You’ll Make an Impact
- Oversee a department of the IT functional area.
- Implement IT plans according to the IT and corporate strategy.
- Manage the maintenance and enhancement of hardware and software systems that support field business applications and local area network/wide area networks (LAN/WAN) for employees.
- Manage IT employees to ensure uninterrupted IT network support at maximum performance.
- Ensure compliance with IT standards, policies and procedures.
- Be accountable for respective budgets.
Working Conditions
- Office environment
What You’ll Bring to Spectrum
Required Qualifications
- Education
- BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
- Experience
- 3+ years of IT work experience
- 1+ years of project management experience
- Skills
- Read, write, and speak the English language
- Demonstrate basic computer skills, with proficiency in Word and Excel
- Understand computer and/or network systems, applications, procedures, and techniques
- Lead others and provide constructive feedback
- Exhibit interpersonal skills and work effectively and collaboratively with a wide range of stakeholders
- Organize resources and establish priorities
- Learn and support new systems and applications
- Collaborate with others to resolve problems, handle requests or situations
- Possess knowledge of information technologies and methodologies related to assigned IT segment or area
- Display a sense of urgency to resolve issues quickly and efficiently
- Multi-task and handle changing priorities proactively in a fast-paced environment to maximize time management and efficiencies
- Distill complex technical information into clear, concise, yet comprehensive communication material
Preferred Qualifications
- Experience
- 2+ years of management or leadership experience
3 years experience in Avaya suite of applications like AEP, Communication Manager and Swampfox Integrated customer experience / Outbound Call Manager
- 3 years or more experience in Cyara tool with scripting and execution.
- 2+ years of experience working in Nuance Speech Suite.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533 Business Unit: Product and Technology
Zip Code: 28273
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.