Manager, Data Center - Critical Infrastructure
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
What drives the seamless operation of Spectrum’s data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization.
Shift Requirements for this role : Monday through Friday 3pm-Midnight EST
How You’ll Make an Impact
- Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum’s network and facility systems
- Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure
- Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices
- Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations
- Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems
- Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions
- Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership
Working Conditions
- Shift Requirements : Monday through Friday 3pm-Midnight
- Work in a 24x7, fast paced environment
- Exposure to continuous moderate noise
- Work and travel in inclement weather
- Work performed near power facilities and electricity
- Ability to work while standing 10-25% of the time
- Ability to safely lift up to 50lbs. individually or with assistance
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent field experience in science, technology, engineering, electronics, or related discipline
- Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment
Experience
- 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands-on technical experience
- 2+ years of leadership, supervisory, or project leadership experience
Skills
- Lead and develop employees in a 24x7 operational environment
- Prioritize, organize, and manage multiple workstreams
- Communicate effectively with employees, leadership, vendors, and cross-functional partners
- Read and interpret blueprints, system layouts, technical drawings, and construction documents
- Operate computers, software applications, handheld devices, and test equipment
- Work independently and make sound operational decisions
- Working knowledge of data center operations, structured cabling, optical transport, and network support
- Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems
- Knowledge of basic mathematics, electronics, and safe work practices
- Safely use ladders, hand tools, and related equipment
- Work in tight spaces and around small components and cabling
- Ability to work in high stress, fast paced environment
Preferred Qualifications
Education
- Certifications related to optical transport, critical infrastructure, or data center operations
Experience
- 2+ years of management or leadership experience
Skills
- Knowledge of Spectrum products and services
- Knowledge of NEC, IMC, and networking communications
- Basic Linux and server administration skills
- Understanding of optical transport technologies including DWDM and connectivity
- Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression, monitoring/control systems, and power distribution
- Experience in mission-critical facilities or data center environments
- Project management or technical team lead experience
- Operating knowledge of emergency alert systems
- Ability to manage multiple priorities in a mission-critical environment
- Ability to supervise, coach, and motivate others
- Maintain confidentiality and exercise sound judgment
- Work from elevated locations when required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533 Business Unit: Network Technology Services
Zip Code: 28217
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.