Manager, Network Engineering - Security Operations
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you ready to lead a team at the forefront of securing Spectrum's network infrastructure? As a Manager in Security Operations, you will oversee the daily operations of a security team focused on vulnerability remediation, device hardening, and maintaining a strong security posture across the network. You will provide regular reporting to leadership on risk exposure and operational performance, drive process improvements through automation, and develop documentation that streamlines team efficiency. In this role, you will also serve as a key point of coordination with boundary partners and vendors to ensure security requirements are met across managed services and B2B relationships. If you thrive on building structure, empowering teams, and turning security challenges into repeatable solutions, this is your opportunity to make a lasting impact.
How You’ll Make an Impact
- Develops a disciplined, detailed and structured team to drive a high-performance culture and environment
- Provides engineering support and direction for new or existing technologies and current operational initiatives
- Ensures required reports are timely, accurate and complete
- Provides technical guidance and assistance as required for problem resolution
- Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing; work with staff to ensure that individual team metrics and goals are being met
- Adheres to industry specific local, state, and federal regulations and follows company policy
- Establishes positive employee relations through effective communication and ongoing support
Working Conditions
- Office environment
- Varying schedules in a 24x7 Network Center
- Travel as required
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor's Degree in Engineering or related field or related work experience
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, NCTI, SCTE, BCT/E, etc.)
Experience
- 6+ years of Network Operations and/or Implementation experience
- 2+ years of project management experience
Skills
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Ability to analyze and interpret data
- Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
- Ability to maintain confidentiality
- Ability to manage multiple projects at one time, prioritize and organize effectively, and make decisions and solve problems while working under pressure
- Ability to work independently and supervise and motivate others
- Ability to use personal computer and software applications
- Ability to work with others to resolve problems, handle requests or situations
- Knowledge and experience with Network and Element Management tools
- Knowledge of cable, voice and data communications networks, and associated elements
- Knowledge of LAN/WAN design and operations, TCP/IP and SNMP, and HFC networks
- Knowledge of Microsoft Office
- Demonstrated leadership qualities
Preferred Qualifications
Education
- Master's degree in Business, Engineering, or related field
- ISC2 CISSP certification
Skills
- 5+ years leading operations or security teams
- Experience with project management methodologies and delivery frameworks
- Vulnerability management program oversight, including tracking, reporting, and remediation prioritization
- Experience coordinating with Corporate Risk Management, Software Review Committees, or similar governance bodies
- Experience creating and briefing executive summaries for senior leadership
- Experience with SIEM platforms (Splunk or similar) for log aggregation and threat detection
- Incident response and forensic investigation experience
- Compliance framework experience (NIST CSF, CIS Controls, ISO 27001, SOC 2)
- Familiarity with network security controls including firewalls, ACLs, VPNs, MFA, and jump hosts
Skills
- Understanding of threat modeling and risk assessment methodologies
- Ability to translate technical security risks into business impact for non-technical stakeholders
- Ability to manage competing priorities and delegate effectively across multiple workstreams
- Ability to develop and track KPIs/metrics for security operations performance
- Ability to develop and maintain process documentation and standard operating procedures
- Proficiency with MS365 applications (PowerPoint, Excel, SharePoint, Power Automate)
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Network Technology Services
Zip Code: 28217
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.