Full TimeCharlotte, North CarolinaPosted 04/28/2026Areas of interest: Information Technology, IT Management/Project Management, Systems EngineeringRequisition Number: 2026-73763EGN601
NOTICE OF FILING
APPLICATION FOR PERMANENT EMPLOYMENT CERTIFICATION
EMPLOYER: Charter Communications, Inc.
TITLE: Principal Engineer I
DUTIES: Develop, build, and manage effective software solutions for Charter’s Customer Service Applications, including VOIP-based call processing system speech recognition IVR systems, CTI devise, intelligent call routing system, and compliance and quality recording system. Provide technical direction, execution, and strategic decisions for software solutions, encompassing information architecture, software architecture, software design, testing, automation, analytics, and instrumentation. Design, implement, monitor, enhance, and troubleshoot systems within designated areas. Analyze, revise, and document challenges in existing system logic. Provide technical direction for teams across technical disciplines, including web and app development and testing. Provide input for management of high-performing teams in areas of leadership, development, training, hiring, and providing effective coaching to attract and nurture talent. Regularly participate in team meetings to discuss projects, brainstorm ideas, and propose solutions to issues. Lead technical decisions on software development projects. Develop and implement software according to proposals and estimate scope of work and execute software proposals. Create comprehensive project documentation. Provide innovative application solutions and technologies to enhance business value using latest industry trends, technological innovations, and techniques. Collaborate with leadership and key stakeholders to define and develop technology strategy, standards, roadmaps, and best practices. Address conflicts and gaps between functional goals and existing capabilities. Adhere to best practices for code development, version control, continuous integration/delivery, and test/build automation. Define and advocate for mobile app and web technologies across the organization. Utilize programming tools to build, deploy, and maintain efficient web services including Java, Spring Framework, Springboot, REST, API, and NATS.IO. Support business process management and decision model and notations including Camunda BPMN. Create, manage, and optimize IVR technologies including VXML, CCXML, SCXML, and RIVR framework. Utilize container technologies for deployment of web services and Microservices including in Docker, Kubernetes, and ArgoCD. Support telecommunications domain, including system and application integrations.
REQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, Engineering (any), or a related field. 8 years of experience in programming tools to build, deploy, and maintain efficient web services including Java, Spring Framework, Springboot, REST, API, and NATS.IO. 6 years of experience in: business process management and decision model and notations including Camunda BPMN; creating, managing, and optimizing IVR technologies including VXML, CCXML, SCXML, and RIVR framework; and container technologies for deployment of web services and Microservices including experience in Docker, Kubernetes, and ArgoCD. 4 years of experience in telecommunications domain, including system and application integrations.
Hybrid arrangement is available.
SALARY: $154,669 - $178,600 per year
HOURS: 8:00 a.m. – 5:00 p.m. (40+ hours/week)
LOCATION: 8333 Forest Point Blvd, Charlotte, NC 28273
CONTACT: Please apply at https://www.chartercareerconnect.com. Refer to Ref Code INSERT.
This notice is posted in connection with the filing of an Application for Alien Labor Certification with the U.S. Department of Labor for the job opportunity listed above. Any person may submit documentary evidence that has a bearing on this Labor Certification Application, including information on available U.S. workers, wages and working conditions and/or the employer's failure to meet terms and conditions set forth in the employment of any similarly employed workers. Such evidence should be submitted to the Certifying Officer at the office listed below:
U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification
200 Constitution Avenue, NW, Room N-5311, Washington, DC 20210
EGN601 2026-73763 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533Business Unit: Product and TechnologyZip Code: 28273
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
