Full TimeCharlotte, North CarolinaPosted 08/21/2026Areas of interest: Human ResourcesRequisition Number: 2026-80721HER600
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to shape the future of employee relations at Spectrum? As the Senior Manager, Employee Relations, you will drive impactful solutions that improve work environments, guide teams through complex challenges and help safeguard Spectrum from risk. This role empowers you to lead high-performing teams, advise leaders and influence strategic initiatives—making a lasting difference across the organization.
How You’ll Make an Impact
Lead, coach and develop ER Managers and Investigators to strengthen team performance and effectiveness
Serve as the liaison for Line of Business leaders on employee relations issues, questions and reporting needs
Provide critical insights and recommendations to leadership based on trend analysis and business needs
Drive enterprise-wide employee relations projects from planning to implementation, ensuring clear roles and objectives
Develop and deliver training programs to address HR and Operations capability gaps and enhance employee relations practices
Advise field HR leaders and business leaders on team management, performance and talent management strategies
Investigate high-priority open door complaints and partner with Legal and Labor Relations on complex cases
Working Conditions
Office environment
Travel up to 25%
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in Human Resources or related discipline or equivalent combination of education and experience
Certification in Internal Investigations
Experience
7+ years as a Human Resource Generalist, including 5+ years in employee relations and conducting internal investigations in service, field operations or call center settings
3+ years of management experience
Skills
Ability to read, write, speak and understand English
Extensive knowledge of federal laws governing employment practices
Competency in all areas of Human Resources including staffing, employee relations, compensation, leave administration, regulatory compliance, employment laws, HR consulting, project management and benefits
Experience developing and delivering impactful training programs and implementing open door recommendations with senior HR and Operations leaders
Strong verbal and written communication skills including creating and presenting PowerPoint presentations
Organizational skills to multitask effectively in fast-paced settings
Ability to build positive working relationships at all levels within Spectrum
Proficiency in MS Word, Excel, PowerPoint and Outlook
Preferred Qualifications
Education
Professional Human Resources Certification (PHR) or Senior Human Resources Professional Certification (SPHR)
HER600 2026-80721 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
