Full TimeCharlotte, North CarolinaPosted 01/27/2026Areas of interest: Customer Service, Sales Ops/Support, DigitalRequisition Number: 2026-68975CSU400
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to lead a team that enhances customer experiences? As a Digital Sales Support Supervisor, you'll guide a team of Digital Sales Specialists to success by offering personalized customer support.
What our Digital Sales Support Supervisors Enjoy Most About the Role
Leading a Dynamic Team: Inspire your team daily to achieve performance goals in a positive setting.
Elevated Customer Experience: Tailor packages and connect with new and existing customers personally.
Collaborative Environment: Work with multiple teams and sales channels to ensure smooth operations.
Drive Sales Success: Implement effective strategies and communication to lead your team to sales success.
Working Conditions
Supervisors work in an office setting with a flexible schedule and occasional travel.
Required Qualifications
Education
High school diploma or equivalent.
Experience
2+ years of customer service, sales and retention experience.
1+ year(s) of supervisory experience
Technical Skills
Proficient with basic software like MS Office
Skills & Abilities
Fluent in English.
Professional demeanor and interpersonal skills.
Experience in resolving customer service issues.
Ability to effectively present data.
Knowledge of industry products, services, and troubleshooting.
Preferred Qualifications
1+ year(s) post high school education preferred.
2+ years supervisory or leadership experience.
CSU400 2026-68975 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533Business Unit: Sales and MarketingZip Code: 28273
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
