Full TimeCharlotte, North CarolinaPosted 11/09/2026Areas of interest: Finance and AccountingRequisition Number: 2026-87236FGN405
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Spectrum Reach® provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com
Job Summary:
Oversees the day to day finance operational tasks and leads a team of Business Operations Specialists that are responsible for meeting business deadlines, mitigating risk and ensuring the integrity of our data. Procedures include, but are not limited to credit decisions, new account setup, payment management, invoice delivery, aging review, customer support, enforcing data integrity and company policy. The Business Operations Supervisor is focused to ensure a high level experience for our clients.
Major Duties and Responsibilities:
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Supervise teams by leading, developing, training and providing effective coaching to attract and foster talent. Foster an environment which encourages the development of each employee.
Ensure oversight of monthly invoicing, including generation, delivery and reconciliation.
Ensure the accuracy and completion of day to day tasks.
Host team huddles and monthly meetings to keep the team informed and equally distribute workload.
Prepare and communicate performance metrics to leadership.
Act as the point of contact for division sales leaders.
Enforce company policy and compliance standards through process monitoring and audit checks.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Analyze automation and innovative opportunities and seek ways to implement.
Demonstrated customer service skills including solid verbal and written communication skills
Ability to work in a collaborative environment
Demonstrated ability to provide customer support via answering client questions over email and telephone
Demonstrated ability to support for sales teams across the footprint
Demonstrated problem solving skills
Demonstrated ability to lead a diverse group of individuals
Ability to effectively organize and prioritize
Ability to document, prepare, and deliver effective presentations to a wide-range audience
Ability to gather and make sense of information that suggests new possibilities
Ability to work independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate superb follow through
Knowledge of Microsoft applications
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Required Work Experience and Years:
Credit, Billing or Accounts Receivables in MSO or Telecommunication Industry preferred - 4+Preferred skills/Knowledge:
Knowledge of the advertising industry
Supervisory or leadership experience
Required Education:
Bachelor’s degree, or related field or equivalent experience
FGN405 2026-87236 FGN405 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about Life at Spectrum.
