Training Delivery Manager
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $70,900.00 and $127,700.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you thrive on empowering teams through strategic training and performance enhancement? At Spectrum, you will shape and deliver impactful programs that drive measurable results while collaborating with leaders to cultivate continuous growth. Your expertise will directly influence the development and success of our workforce
How You’ll Make an Impact
- Collaborate with senior management to review curriculum and determine additional training needs
- Evaluate employee performance and recommend training solutions to enhance effectiveness
- Implement training and leadership development programs with managers across the organization
- Define objectives for all training initiatives and assess participant progress to provide coaching
- Measure and analyze training outcomes to ensure goals are achieved
- Coordinate with peer training managers for shared responsibilities and resource management
- Manage logistics, schedules and external resources to optimize training delivery
- Facilitate training sessions as needed and stay current with industry trends and techniques
Working Conditions
- Fast paced office environment
- Travel as required
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in Human Resource Development, Business Administration or related field or equivalent experience
Experience
- 5 years of training experience
- 3 years of management experience
- 2 years of project management experience
- Call center experience
Skills
- Ability to communicate clearly in both oral and written formats
- Ability to engage with all levels of executive, management and company personnel
- Ability to interact with the public professionally
- Ability to maintain confidentiality
- Ability to make decisions and solve problems under pressure
- Ability to manage multiple projects and meet deadlines
- Proficiency with personal computers, spreadsheets, databases and Windows
- Ability to prioritize and organize effectively
- Demonstrated judgment and initiative
- Ability to work independently
- Ability to lead and manage others
- Advanced skills in assessing training impacts
- Advanced knowledge of teambuilding, relationship building, facilitation and presentations
- Knowledge of adult learning principles and facilitation techniques
- Ability to use MS Office and other software applications
Preferred Qualifications
- None specified
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $70,900.00 and $127,700.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Customer Operations
Zip Code: 14227
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.