Do you have a passion for helping others? Looking for a Credit Services Specialist position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!
Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills.You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a Customer Service Credit Services Specialist, your focus is supporting internal and external customers with Credit Services matters utilizing various communication media. You’llwork to resolve issues and establish positive relationships with customers. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR CREDIT SERVICES SPECIALISTS ENJOY MOST
Helping customers resolve their issues
Being trained by and learning from an experienced supervisor
Working in the different areas of Credit Services
Identifying and presenting improvement opportunities
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Related field: 1 year, Collections or customer service: 2 years, Resolving difficult and escalated issues: 2 years
Education: High school diploma or GED
Technical Skills: Knowledge of electronic order entry systems
Skills: Excellent written and verbal communication with internal and external customers
Schedule: Some travel required
Preferred Qualifications
Ability to solve practical problems with a variety of variables
Effective multitasking and decision making in a fast-paced environment
Skill to present information to technical and nontechnical audiences
CCO155 2025-61517 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
