Senior Manager, Area Store Operations
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
What if you could be the driving force behind transforming our retail landscape?
As the Senior Manager, Area Store Operations at Spectrum, you will implement and oversee key strategic initiatives to meet performance goals and drive revenue growth in your region. Your role is crucial in aligning our teams with Spectrum’s mission to provide innovative and high-quality retail services while ensuring we maintain our competitive edge and customer loyalty.
What our Senior Manager, Area Store Operations Enjoy Most About the Role
- Drive Strategic Initiatives: Implement key strategies to achieve performance, quality and revenue goals across the region.
- Manage Store Openings and Closures: Coordinate new store openings and closures, ensuring smooth operations and inventory management.
- Ensure Store Maintenance: Oversee ongoing store maintenance, including ticketing, capital budgeting and brand standards.
- Collaborate Cross-Functionally: Work with store management and logistics to implement mobile and CPE operations standards.
- Optimize Store Operations: Manage staff readiness and back-of-house operations, including cash, inventory and POS systems.
- Enhance Merchandising: Ensure top-notch merchandising and in-store technology experiences.
- Lead Training Programs: Oversee and report on new hire and ongoing training to meet company goals.
Required Qualifications
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- 5 years of experience with operational protocols in a retail store environment & 3 years of management experience.
Technical Skills:
- Proficient in inventory and merchandising management, knowledge of process design and documentation, & competent in personal technology, including mobile devices, video platforms and PC software.
Skills & Abilities:
- Advanced change management and strong organizational, project management and analytical skills.
- Ability to evaluate training and development resources.
- Excellent interpersonal, leadership and presentation skills.
- Passion for delivering exceptional customer experiences.
- Valid driver’s license and ability to meet Charter’s motor vehicle requirements.
Preferred Qualifications:
- 5+ years leadership experience, 3-5 years wireless or telecommunication experience, project management experience
Working Conditions
- Working in a retail environment with moderate noise levels, you will travel to multiple locations to oversee and monitor store operations. Professional attire and appearance are required.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13538 Business Unit: Sales and Marketing
Zip Code: 43204
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.