Full TimeCoppell, TexasPosted 06/23/2026Areas of interest: Enterprise Sales, SalesRequisition Number: 2026-76351SCM215
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you skilled at connecting business clients with the right solutions over the phone? Join Spectrum as an Enterprise Account Representative II, where you’ll recommend fiber-based services to commercial customers and build lasting relationships while driving revenue growth. Your consultative approach will help businesses thrive and ensure Spectrum remains a trusted provider for enterprise clients.
How You’ll Make an Impact
Deliver exceptional customer satisfaction and professionalism during every sales interaction
Achieve weekly and monthly sales goals using effective selling techniques
Engage marketing-generated leads through standard phone and email strategies
Qualify prospects, request site surveys and submit ROI analyses to sales management
Present and explain Spectrum’s fiber services to prospective and existing customers
Promote current marketing campaigns and communicate product advantages versus competitors
Collaborate with other departments to resolve customer issues and support business objectives
Working Conditions
Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
High school diploma or equivalent
Experience
6+ months of experience working with customers
Skills
Ability to read, write, speak and understand English
Persuasive presentation skills to address objections and close sales
Commitment to high-quality customer service
Competitive drive to achieve daily, weekly and monthly goals
Strong organizational skills and solid work ethic
Adaptable interpersonal and sales approach for each customer
Proactive in self-development and receptive to coaching
Efficient navigation across multiple screens and complex data systems
Proficient typing and data entry skills
Familiarity with Windows or Apple operating systems, internet browsers and email applications
Preferred Qualifications
Education
Some college or college degree preferred
Experience
6+ months of call center employment preferred
6+ months of commission-based sales experience preferred
6+ months of working with a computerized system as a core part of the job function preferred
SCM215 2026-76351 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
