Full TimeCoppell, TexasPosted 11/13/2026Areas of interest: Account Management, Business Development, Enterprise SalesRequisition Number: 2026-89893SCM282
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Seeking to build lasting partnerships while driving business growth? As a Vertical Account Manager, Hospitality at Spectrum Business, you will manage and nurture relationships with enterprise customers, safeguarding and expanding revenue streams. By serving as a trusted advisor, you will ensure customers receive the best possible service and support, directly impacting Spectrum’s continued success in the enterprise market.
How You Will Make an Impact
Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews
Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities
Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments
Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases
Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements
Assist the Collections Department with account collections as needed
Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing training
Working Conditions
Office environment
30% travel required
What You Will Bring to Spectrum
Required Qualifications
Education
High school diploma or equivalent from an accredited organization (GED)
Experience
Previous experience with billing systems such as ICOMS or CSG
Experience using Salesforce
Skills
Read, write, speak and understand English
Attendance at sales meetings and training sessions as required
Ability to travel using a reliable personal vehicle, including in inclement weather
Valid and active state driver’s license and safe driving record
Preferred Qualifications
Education
Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
Experience
5+ years of strategic account sales or management experience
5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WAN
Skills
Proven ability selling data, voice, cloud or video solutions and premise-based products
Proficiency in Microsoft Word, Excel and PowerPoint
SCM282 2026-89893 SCM282 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about Life at Spectrum.
