Full TimeDuluth, GeorgiaPosted 08/21/2026Areas of interest: Leadership, Supply Chain/InventoryRequisition Number: 2026-80522FSC810
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The final position title, Director or Senior Director, Supply Chain Operations, will be determined based on the experience and qualifications of the selected candidate. Spectrum is committed to recognizing and rewarding expertise to ensure the best leadership for our team.
Looking to lead transformative supply chain initiatives with measurable results? Join Spectrum as a Director / Senior Director, Supply Chain Operations and take charge of strategic partnerships, operational excellence, and direct-to-consumer fulfillment. Your expertise will drive streamlined processes, cost savings, and quality improvements that directly impact customer satisfaction and business growth.
How You’ll Make an Impact
Direct daily and strategic operations for third-party repair vendors, ensuring accountability and managing escalations including root cause analysis and corrective actions
Develop and implement a multi-year supply chain strategy to support growth, optimize costs and enhance customer experience by improving operational flow and reducing cycle times
Collaborate with regional teams, third-party partners and planning teams to ensure timely fulfillment, proactively manage inventory splits and resolve material constraints
Lead the home ship initiative to guarantee timely, accurate and cost-effective deliveries that align with demand and regional operations
Oversee creation and deployment of operational dashboards, tracking metrics like delivery performance, cost per shipment, quality issues and turnaround times to identify improvement opportunities
Champion standard operating procedures across supply chain hubs and vendor sites, sharing and implementing best practices for consistency and compliance
Partner with operations, customer care, engineering and finance teams to align planning with execution, communicating requirements to product and technology teams
Initiate and drive efficiency and cost-reduction projects while maintaining high service levels across supply chain functions
Conduct routine site visits to evaluate operations, lead process audits and reinforce accountability to Spectrum standards
Working Conditions
Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in supply chain, operations, engineering, business or related field
Experience
7+ years of supply chain operations, logistics or vendor management experience
5+ years of leadership experience with P&L or strategy responsibilities
Experience managing third-party partners and enforcing SLAs
Experience with operational dashboards, root cause analysis and strategic planning
Skills
Strong data-driven decision-making abilities
Ability to drive accountability with vendors
Expertise in process improvement and operational audits
Effective leader and communicator across cross-functional teams
Preferred Qualifications
Education
MBA or advanced degree
FSC810 2026-80522 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13532Business Unit: Field OperationsZip Code: 30096
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
