Supervisor, Digital Sales
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you thrive in fast-paced environments where your leadership shapes sales success? As a Supervisor for Digital Sales at Spectrum, you will coach and guide a dedicated team to consistently exceed goals while elevating the customer experience. Your ability to inspire and develop others will drive results and make a measurable impact on Spectrum’s growth.
How You’ll Make an Impact
- Guide and motivate a team of Inbound Sales Representatives to achieve revenue targets and performance metrics
- Develop and implement innovative sales strategies within the call center to maximize opportunities
- Oversee daily sales activities, monitor performance, and provide actionable feedback to team members
- Partner with marketing to lead campaign initiatives and evaluate effectiveness through coaching and feedback
- Manage staffing activities including recruiting, hiring, onboarding and conducting regular performance reviews
- Handle administrative tasks such as scheduling, approving timesheets, reconciling commission reports and authorizing customer credits
- Foster relationships with departments including sales operations, field operations, marketing, product development, training and customer care
Working Conditions
- Office environment
- Exposure to moderate noise levels
- Occasional travel as required
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School diploma or equivalent
Experience
- 2+ years of inside sales experience, commercial sales experience preferred
- 1+ years of supervisory experience, preferably in inside sales
Skills
- Ability to read, write, speak and understand English
- Ability to supervise, motivate and optimize a sales team
- Ability to recruit and develop sales professionals
- Ability to manage multiple projects
- Ability to work independently and collaboratively
- Ability to resolve problems and handle requests
- Ability to adapt quickly to changing business needs
- Knowledge of voice, data and television products and services
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to listen to and interpret the needs of the customer
- Ability to prioritize and organize effectively
- Ability to use personal computer and software applications (i.e. word processing, spreadsheets, etc.)
Preferred Qualifications
Education
- 2+ years post high school education
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533 Business Unit: Sales and Marketing
Zip Code: 29707
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.