Full TimeGreensboro, North CarolinaPosted 11/10/2025Areas of interest: Administrative, Customer Operations, Research/AnalysisRequisition Number: 2025-65097COP365
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
This is an entry level position. Responsible for the development of reporting solutions to address business needs. Understand business processes, and the systems utilized to implement business processes to achieve Company goals.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Build and implement reporting and application solutions to provide increased efficiency and consistency, higher employee satisfaction, and reduced costs.
Understand policies, procedures, and practices for analysis of business performance and impact.
Produce summary and detailed reporting solutions for key performance indicators, utilizing data housed in multiple databases/systems.
Produce ad hoc reports to answer business questions quickly and thoroughly.
Develop technology documentation to support ongoing maintenance of reporting and application solutions.
Develop communication documentation to support deployment of reporting and application solutions to end users.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Ability to work independently
Ability to work with others to resolve problems, handle requests or situations
Ability to perform detailed business analysis and design
Ability to effectively consult with department managers and leaders Knowledge of cable television products and services
Knowledge of operating systems, including desktop productivity software and client/server system architecture
Knowledge of database/reporting systems
Basic knowledge of SQL Server Reporting Services
Required Education
Bachelor’s degree in related field or equivalent experience
Required Related Work Experience and Number of Years
Overall general systems and applications experience - 2 Data collection and design - 1
COP365 2025-65097 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13530Business Unit: Community SolutionsZip Code: 27409
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
