Manager, Systems Engineering
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Step into a role where your technical expertise drives operational excellence and innovation. As Manager, Systems Engineering at Spectrum, you will lead a dedicated systems team, ensuring seamless system integrity and overseeing critical functions from service maintenance to product deployment. Your leadership will shape technical direction and optimize processes to meet evolving business needs. Make an impact by elevating quality and reliability across our network. This Manager, Systems Engineering will be responsible for Architecting, designing, and enhancing enterprise applications built on BMC Remedy/Remedy Helix, including ITSM modules, workflows, forms, integrations, and automation by providing hands‑on development using BMC Remedy/Helix, Python, Oracle (PL/SQL), and Java to build customizations, backend services, APIs, and data integrations.
How You’ll Make an Impact
- Direct technical operations to uphold system integrity and deliver consistent voice, video and data services to Spectrum customers
- Guide field teams and regional offices in implementing new technologies, operational standards and staff development programs
- Coordinate and monitor capital and operating budgets, negotiating with contractors and vendors to achieve cost-effective solutions
- Oversee compliance with FCC standards by monitoring procedures and tests, ensuring regulatory requirements are met
- Manage system material processes including inventory control, safety training and security to align with Spectrum’s standard operating procedures
- Maintain records for system, regional and corporate offices as well as government agencies
- Support business plan development, assist with capital projects and deploy new products to strengthen service delivery
Working Conditions
- Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in electronic engineering or related field or equivalent experience
- NCTI Advanced Technical Certification or equivalent
Experience
- 6+ years of system engineering experience
Skills
- Ability to read, write, speak and understand English
- Demonstrated in-depth knowledge of the pinning systems concepts and the system/super-system skills including the business and technological environment
- Demonstrated in-depth knowledge of the systems lifecycle from need identification, requirements through to operation and ultimately disposal
- Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
- Effective ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
Preferred Qualifications
Experience
- 2+ years of management or leadership experience
- 6+ years leading engineering teams or mentoring developers.
Skills
- Strong hands‑on experience with BMC Remedy/Remedy Helix, including AR System, ITSM modules, workflows, and integrations.
- Experience in Python, Oracle (SQL/PL‑SQL), and Java for backend development and automation.
- Experience with the Charter RC-Ticketing development tool set including: Jira, GIT, Oracle Sql Developer, BMC Developer Studio, Splunk, DataDog, Oracle Enterprise Manager)
- Experience with Charter Network Engineering Operations outage and change management systems
- Experience with Charter Outage Management/Service Reliability customer experience management systems
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Network Technology Services
Zip Code: 80111
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.