Principal Engineer I - Wireless / WiFi Operations
Are you ready to drive engineering activities that will take Spectrum’s telecommunications and signal processing systems to new heights? As a Principal Engineer I – Wireless/WiFi is a senior technical leader responsible for the architecture, design, and operational excellence of Charter’s wireless access technologies, with a primary focus on WiFi and converged mobile wireless solutions. The role combines deep architectural leadership with hands-on operational stewardship—defining roadmaps, driving platform evolution, establishing design-to-operations standards, mentoring engineers, and partnering across product, engineering, operations, and vendor teams to deliver scalable, high‑performance, and reliable customer experiences.
- Design, implement, monitor, enhance and troubleshoot systems in assigned areas
- Analyze and revise existing system logic difficulties and documentation as necessary
- Test and review system designs
- Provide engineering technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met
- Mentor and guide the work of technical staff
- Review work plans and design and advise on improvements
- Adhere to industry specific local, state, and federal regulations, as applicable
- Know, understand and follow company policy
- Office environment
- Master’s or bachelor's degree in Engineering or related field or related work experience
- 5+ years engineering work experience
- 5+ years project management work experience
- Ability to read, write, speak and understand English
- Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Basic knowledge in network design, network architecture, protocols and network topology
- Basic knowledge in TCP/IP and the OSI Model
- Basic knowledge in using ticketing and software tools to support the current operations
- Basic knowledge of network devices and basic network appliances
- Basic knowledge of network designing software, such as Visio
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
- Ability to use personal computer and software applications
- Cisco Certified Internetwork Expert (CCIE)
- Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.)
- Certified Wireless Network Expert (CWNE)
- VMware Certified Professional - Data Center Virtualization (VCP-DCV
- Knowledge of Spectrum products and services
- Troubleshoot routing/switching/Firewall/Transport (Layers 1–7), DNS, DHCP, and IPv6; analyze live packet flows.
- Experience in Wi‑Fi or network operations with direct break/fix ownership in live environments (NOC/call center/carrier experience a plus).
- Strong routing/switching fundamentals; deep OSI model knowledge (up to L7) and solid L1 understanding.
- DNS, DHCP, IPv6, and packet‑flow troubleshooting proficiency.
- Working knowledge of AAA concepts and Linux command‑line operations.
- At least 1 year of automation with Ansible and/or Python.
- Education: Equivalent experience valued; Bachelor’s + 1–2 years NOC experience considered well
- Carrier/ISP operations background; experience with broadband edge.
- Vendor‑agnostic wireless controller skills (e.g., Ruckus, Cisco, Aruba).
- Load balancing and GSLB familiarity (e.g., A10, Anycast).
- Observability tooling (Grafana, Splunk, Netscout) and strong service documentation habits.
- Relevant networking/wireless certifications.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-02-14 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.