Full TimeGreenwood Village, ColoradoPosted 06/11/2025Anticipated Close Date: 2025-06-19 02:30 PM (UTC)Areas of interest: Business Analysis, Product, SalesRequisition Number: 2025-48384MPD355
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
Are you ready to support a team of product managers in enhancing Spectrum's Internet service through data-driven insight? As a Product Analyst, you will provide reporting leveraging big data, advanced analytics, and data science to improve our Internet offerings. You will engate in cross-functional analytical projects focused on business processes, product lifecycle management, and product development. Your contributions will drive improvements in complex initiatives, significatly impacting millions of customers. Join us in our customer-centric mission to deliver the exceptional services and experiences Spectrum is renowned for.
WHAT OUR PRODUCT ANALYSTS ENJOY MOST
Gathers, analyzes, refines, validates, documents and maintains complex data for the associated Charter line of business.
Create and maintain discrete trending dashboards for consumption by the working team and the executive team.
Perform data mining and analysis in support of process definitions for the purpose of identifying opportunities for improved customer experience.
Model and forecast business trends based on historical data sets and planned product changes or feature launches.
Exhibit a proficiency with third party reporting system and serve as the primary licensed seat holder and the day-to-day vendor liaison for third party reporting systems.
Support product and feature launches with data analysis and presentation that reflects the customer’s experience and usage of the new product/feature.
Identify data gaps and researches methods to fill these gaps and makes recommendations to business line for gap funding.
Apply lessons learned to new projects to ensure continuous operational improvement in developing, implementing, and launching new products.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Education:
Bachelor’s degree in Science, Engineering, Math or related field or equivalent experience
Experience:
3+ years Business Analysis experience
Skills:
3+ years experience with SQL, python, and Tableau
Ability to communicate verbally and in wrirting a clear and straightforward manner
Ability to read, write, speak and understand English
Ability to communicate with direct management and company personnel
Ability to make decisions and solve problems while working under pressure
Ability to show judgement and initiative and to accomplish job duties
Cross-functional working skills
Ability to analyze and interpret data
Ability to define key performance indicators/metrics
Ability to document, prepare and present data-driven presentations
Ability to manage multiple projects, prioritize and organize effectively
Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)
Effective analytical and problem solving skills
Expertise in Excel and PowerPoint
Schedule:
Office Enviornment
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-19 02:30 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
