Senior Director, eCommerce Development, Residential
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-05-31 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $155,600.00 and $300,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Imagine leading the engineering teams behind the largest digital sales platform at Spectrum, responsible for driving billions in revenue and serving hundreds of thousands of daily visitors. As Senior Director, eCommerce Development, Residential, you will shape the technical direction, architect scalable solutions and foster leadership across teams building acquisition, checkout and post-purchase experiences. Your expertise will directly influence how customers connect with Spectrum’s residential products.
How You’ll Make an Impact
- Direct engineering delivery for the residential buyflow, the top sales channel touching all Spectrum internet, TV and voice customers
- Guide multiple product teams to build scalable and modern solutions that adapt to evolving business requirements
- Mentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadership
- Collaborate with Architecture to advance platform modernization, including component libraries, API optimization and modular patterns
- Drive AI adoption, integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflows
- Solve complex challenges at scale, enhancing performance, release reliability and platform integration across 10+ teams
- Translate technical initiatives into business outcomes, connecting engineering decisions to conversion rates, speed to market and customer satisfaction
Working Conditions
- Office environment
- Some travel required
Eligible for Hybrid Work Policy; up to one day per week from home
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in computer science, software engineering or related technical field, or equivalent experience
Experience
- 12+ years of software engineering experience with increasing leadership responsibility
- 5+ years leading engineering organizations of 30+ engineers across multiple product teams
- 5+ years at Director level or above managing engineering managers or senior tech leads
- 10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
- 7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
- 7+ years operating in matrixed organizations with cross-functional partners
Skills
- Strong architectural judgment across front-end, back-end and API orchestration
- Deep understanding of modern web architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRx
- Experience with Node.js backend orchestration, API management and middleware integration
- Integration with complex backend services such as product catalogs, billing, credit/risk assessment and payment processing
- Platform scalability expertise including modular architecture, micro-frontends and API optimization
- CI/CD pipeline management, release strategies and feature flagging at scale
- Performance engineering including page load, API response and caching
- Observability and monitoring for application health and incident response
- Knowledge of accessibility standards (WCAG 2.1 AA)
- Familiarity with security practices including WAF, fraud prevention and PCI
- Ability to drive scalable engineering solutions without micromanagement
- Balance platform investment with product delivery
- Translate technical complexity for executive audiences
Preferred Qualifications
Education
- Master’s degree
Experience
- Experience in telecom, cable, broadband, wireless or mobile industries
- Experience leading engineering organizations of 50+ engineers across multiple product surfaces
Skills
- Engineering leadership in telecom, cable or large-scale eCommerce with residential products
- High-traffic acquisition funnel experience, conversion optimization and A/B testing
- Understanding of residential telecom domains including serviceability and customer flows
- Proven improvement of engineering velocity using agile metrics
- Design system adoption and component library governance at scale
- SSR experience with Angular and its impact on SEO and performance
- AI/ML integration in eCommerce, including conversational commerce and development tooling
- Scaling engineering organizations through hiring, restructuring and leadership development
- SEO optimization, store locator functionality and marketing page performance in eCommerce
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-05-31 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $155,600.00 and $300,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Sales and Marketing
Zip Code: 80111
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.