Senior Manager, eCommerce Mobile Digital Experience
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-05-27 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $191,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you have a passion for shaping seamless mobile shopping journeys and leading teams to deliver innovative digital solutions? As Senior Manager, eCommerce Mobile Digital Experience at Spectrum, you’ll oversee the strategy and execution of mobile sales features on Spectrum.com, ensuring customers can easily explore, evaluate, and purchase mobile products. Your leadership will accelerate our digital growth and enhance how millions of customers interact with Spectrum every day.
How You’ll Make an Impact
- Lead the execution and enhancement of mobile sales features and capabilities across Spectrum.com
- Manage and mentor a team of product managers and delivery professionals to drive exceptional mobile experiences
- Translate business goals into actionable delivery plans, roadmaps and prioritized team backlogs
- Collaborate with Engineering, UX, Marketing, Sales and Analytics to deliver high-quality releases while maintaining speed and customer satisfaction
- Drive continuous improvement in mobile shopping and checkout flows through experimentation, testing and optimization
- Use analytics and AI-enabled tools to identify friction points, validate feature performance and scale successful initiatives
- Ensure strong delivery practices including documentation, release readiness, risk management and effective communication with stakeholders
Working Conditions
- Office environment (four days onsite/one day remote)
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent experience
Experience
- Experience in product management, digital experience or eCommerce
- Prior experience leading people or delivery teams in a product or digital environment
- Strong experience delivering customer-facing features within an Agile operating model
- Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics
Skills
- Familiarity with mobile sales, subscription products or device-driven purchase journeys
- Experience with experimentation, A/B testing and optimization frameworks
- Data-driven mindset with an ability to use insights for prioritization and iteration
- Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making
Preferred Qualifications
Education
- Advanced degree preferred
Experience
- Experience supporting eCommerce or subscription-based businesses
- Background working on high-traffic consumer websites or mobile-first experiences
- Experience partnering across marketing, sales, product, UX, analytics and technology teams
Skills
- Experience in wireless, telecom or subscription-based businesses
- Experience optimizing multi-step checkout or device selection flows
- Familiarity with CMS-driven platforms and content-heavy environments
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-05-27 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $191,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Sales and Marketing
Zip Code: 80111
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.