Sr Mgr, Access Network Ops
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $110,660.00 and $196,460.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you ready to take on the role of Senior Manager, Access Network Operations, where you will be directly involved in planning and deploying new Spectrum products and services? In this position, you will collaborate with Engineering to transition new products from testing to operational readiness while directing and managing all Cable Modem Termination System (CMTS) field operations. You will implement consistent operating, configuration, and engineering standards for stable product delivery, and coordinate capital planning for DOCSIS initiatives, ensuring execution of the approved budgeted plan.
How You’ll Make an Impact
- Develop a disciplined, detailed, and structured team and assist with developing their direct reports to drive a high-performance culture and environment
- Oversee designated operations which include all DOCSIS field operations, DOCSIS CPE devices to ensure unparalleled customer experience
- Provide engineering support and direction for new or existing technologies and current operational initiatives
- Evaluate and consult with Corporate, Regional, and KMA levels of leadership regarding DOCSIS Solutions & Services
- Direct quality control programs to ensure consistent operational procedures for the DOCSIS solution
- Support capital budget process for the DOCSIS services and solutions, execute approved budget plan
- Ensure current procedures and tests are performed in accordance with Spectrum Policy and Procedures
- Ensure adherence to company NCM policies and other related Engineering standards
Working Conditions
- Office environment
- Exposure to moderate noise levels
- Travel as required
What You’ll Bring to Spectrum
Required Qualifications
- Education
- Bachelor's degree in engineering or related field, or equivalent experience
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
- Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
- Bachelor's degree in engineering or related field, or equivalent experience
- Experience
- 7+ years of engineering experience
- 5+ years of management experience
- 2+ years of project management experience
- 7+ years of engineering experience
- Skills
- Read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Extensive knowledge of DOCSIS solutions, CCAP, DOCSIS Modulation profiles, TFTP, TPD, CM files, and other related provisioning elements
- Handle multiple projects and tasks
- Make decisions and solve problems while working under pressure
- Supervise and motivate others
- Ability to use personal computer and software applications
- Comprehensive understanding of HVAC and power distribution systems
- Knowledge of Analog Transmission Line Theory, Electronic Theory, Fiber Optic Theory, and IP Addressing
- Read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
Preferred Qualifications
Skills
- Knowledge of company products and services
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $110,660.00 and $196,460.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Network Technology Services
Zip Code: 80111
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.