Sr Product Manager
This posting has been extended beyond it's anticipated closing date.
Responsible for the product lifecycle and development of initiatives for the product team, which includes Voice, Identity, Webmail, and Out of Home WiFi access and management. This role involves gathering and prioritizing product requirements, defining product vision, designing customer experience and collaborating with cross-functional teams (IT, sales, marketing, finance, support, and operations). You will be responsible for end-to-end project delivery, from concept to post-delivery result tracking.
The ideal candidate thrives in a face-paced environment, has great attention to detail and can understand software architecture stacks and technical complexities quickly. You must partner with stakeholders to understand customer and business issues and then be able to articulate them with technical and design teams. Experience with Customer Identity and/or Cyber Security is a benefit, but is not required.
You will use market research to discover digital opportunities and appraise new ideas and marketing programs to ensure successful product launches. This role also requires data analysis acumen to interpret data and research to drive decisions and solutions.
WHAT OUR SR PRODUCT MANAGER ENJOYS MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Advance understanding of industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.
- Analyze information and provide high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
- Support the development and communication of product strategies dependent on new services/features to drive financial results.
- Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
- Lead product launches and enhancements of products across Charter’s service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.
- Ensures communication with all stakeholders is being managed effectively.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Product development/management - 5-7
Cable/telecommunications/software/online services - 5-7
Education: BA/BS technical degree related to the telecommunications field or operational/process optimization
- Product development/management - 5-7
- Skills:
- Proficient with Word, Excel, PowerPoint
- Effective organizational and office management skills
- Effective cognitive and communication skills
- Effective analytical skills
- Effective business sense and sense of urgency to achieve business results
- Abilities:
- Ability and eagerness to learn from a new environment and make an impact quickly
- Ability to manage and foster change
- Ability to work with large, cross-functional teams in order to achieve business goals and results
- Ability to listen to multiple points of view and synthesize against goals for recommendations
- Ability to plan, prioritize and organize effectively and independently
- Ability to handle multiple projects and tasks
- Ability to make decisions and solve problems while working under pressure
- Ability to show judgment and initiative and to accomplish job duties
- Ability to analyze and interpret data and synthesize recommendations
- Ability to communicate with all levels of management and company personnel
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
- Schedule:
- Full time
- This position is eligible to work in a hybrid work model (combination of in-office and remote days)
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SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards: See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-05 08:39 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.