Systems Engineer III - WiFi
JOB SCOPE
Responsible for operational and engineering activities that monitor and support the service delivery of nationwide WIFI networks while applying a customer-centric approach to troubleshooting and resolving service-impacting issues in a high-performance environment. The Engineer will collaborate with internal and external organizations including Wireless Ops, NOC, Net Ops, Field Ops, Engineering, Product management, and 3rd parties to deliver a best-in-class Wireless Network experience for our customers.
BE PART OF THE CONNECTION
As a Systems Engineer in Technology Operations, your work will be responsible for operational and engineering activities that maintain and enhance the customer experience by harnessing cutting-edge technologies that power our network. If you’re interested in an opportunity to continuously learn and implement these technologies to real-life impactful scenarios, we want to hear from you.
WHAT OUR SYSTEMS ENGINEERS ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
- Conducts design sessions with appropriate participation from architects and engineers.
- Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
- Collaborates to creates configuration designs for design and implementation of various environments.
- Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
- Triage service impacts, determine root cause, and resolve impairments with urgency.
- Reviews new support tools, application frameworks and testing tools for functionality/effectiveness.
- Installs, administers, configures and maintains OSS applications including operating systems and related software.
- Provides 'on call' support to resolve OSS application issues after normal business hours.
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
- Works with database administrators to configure, tune and maintain databases in variety of languages.
- Documents systems configurations and upgrades.
- Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
- Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Perform other duties as requested by supervisor.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Five (5+) years Application Development work experience.
- Four (4+) years Network OSS application work experience.
- Three (3+) System Administration work experience.
- Three (3+) Database support and development work experience.
- Three (3+) Enterprise Application Integration work experience.
- Education:
- Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
- Technical Skills:
- Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems.
- Skills and Abilities:
- In-depth knowledge of development tools, application frameworks, and testing tools , In-depth knowledge of OSS applications and software , In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.
- Ability to read, write, speak and understand English.
- Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
- Advanced ability to create detailed documentation to functionally understand new and existing applications.
- Advanced ability to follow and implement established change and control policies and procedures.
- Advanced ability to troubleshoot application problems.
- Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements.
Preferred Qualifications
- Education:
- Network Certifications: CCNA, CCNP, JNCIA, JNCIS, CWNA
- Linux Certifications: Linux+, LPIC, RHCA, or RHCE
- Certified Kubernetes Administrator (CKA), NetScout, Splunk, Grafana, Imply or other data analysis certification, AWS Certified Solutions Architect – Associate or comparable cloud-based certification, Docker
- Certified Associate (DCA)
- Experience:
- Six (6+) Years Network Administration experience
- Five (5+) Years System Administration work experience
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
- Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands.
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed.
- Total Rewards:See all the ways we invest in you—at work and in life.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-07-31 11:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
FCC Unit: 13541 Business Unit: Network Technology Services
Zip Code: 80111
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