Full TimeKahului, HawaiiPosted 11/18/2025Areas of interest: Field Operations, Technician, MaintenanceRequisition Number: 2025-64399TMN153
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company’s Engineering Standards and Network Protection Policy.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Maintains high quality node health for all primary and secondary nodes Travels to neighbor islands as need to assist with impacting issues Maintains FCC standards with CLI detection drive outs and mitigation of all leakage detected at ≥ 17 microvolts Collaboratively works with Fulfillment to triage all refer to maintenance (RTM) requests Troubleshoots all coaxial outages 24/7 365 days a year Standby rotations to create availability during out of business hours First response to identify single node fiber outages Read and accurately interpret system/network design maps As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Communicate with the ROC to update progress on escalated ticketsMaintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response)
Perform other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English at a very high level
Drives, lifts, carries equipment, and climbs poles, ladders, and towers. Demonstrated proficiency in the use of various tools, equipment and radio. Must have good verbal, written, and interpersonal communication skills. Thorough knowledge of signal level, mechanical aptitude, meters, volt-ohm meters, sweep systems, amplifiers, power supplies, bench alignment gear, DVM, VOM, signal leakage detection equipment and various other troubleshooting devices. Working knowledge of city and map reading, radio procedures, as well as first aid and CPR. Must have valid Hawaii driver’s license and an acceptable driving abstract.
Stable employment history.
Education
High school diploma or equivalent required plus Installation and Service Technician Training Requirements. – per CBA
Related Work Experience and Number of Years
Requires a minimum of three years experience as a Service Technician.
Working Conditions
Has extensive contact with technical and office personnel, customers, and general public. Has no supervisory responsibilities.
Company vehicle, various sized tools and equipment.
These include but are not limited to: screwdrivers, pliers, shovels, ladders, test meters, TDR, sweep systems, bench alignment gear, signal analysis meters, DVM, VOM, locating equipment, leakage detection equipment, etc., two-way radio, Aventeck and Wavetek systems.
May operate company bucket truck.
Lifts and carries up to 75 pounds, digs, crawls, stoops, and stands.
Climbs on ladders, telephone poles, and towers.
Works outside throughout the year.
Works in various weather and conditions which could be extreme hot or cold conditions.
May drive for long periods of time.
TMN153 2025-64399 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $00 and $00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13534Business Unit: Field OperationsZip Code: 96732
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
