ISP Engineer I

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Full Time Kannapolis, North Carolina Posted 06/25/2025 Areas of interest: Information Technology, Inside Plant Facilities - Headend & Hub, Telecom Engineering Requisition Number: 2025-56874 EIP320

Are you ready to elevate your engineering career by working with cutting-edge technologies at one of the leading connectivity companies in the country? Do you have expertise in Critical Infrastructure Systems, RF, and IP Technologies, and excel at problem-solving? If so, Spectrum's Inside Plant (ISP) team might be the perfect fit for you.

As an Inside Plant Engineer I on our ISP team, you will troubleshoot and maintain Spectrum’s network, support product deployment, and ensure TQA and FCC compliance. If you are eager to continuously learn and apply new technologies to impactful real-world scenarios, we want to hear from you. 


How You’ll Make an Impact 

  • Provide engineering and operational support for new or existing technologies
  • Install, configure, and operate legacy or new headend equipment. Perform troubleshooting and assist with network resolution
  • Perform all daily, weekly, monthly and quarterly testing and logging per established company guidelines
  • Ensure all cabling, equipment installation, power and cooling follow corporate standards
  • Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements
  • Create, submit, and implement approved methods of procedure and change management requests. Develop and implement network enhancements 

Working Conditions 

  • 24x7, fast-paced environment
  • Work indoors with exposure to continuous moderate noise near power systems
  • Must be able to work and travel in inclement weather and participate in an on-call rotation schedule 

Shift Requirements

  • Mon.- Fri. 8a-5p

What You’ll Bring to Spectrum 
Required Qualifications 

Education 

  • Bachelor’s degree in electrical engineering, computer science or related field, and/or equivalent work experience
  • Valid course completion from NCTI Fiber Installation & Activation course to be obtained within 6 months from start date for all external candidates and internal candidates outside of Network Technology Services 

Experience 

  • 3+ years Headend Technician or electronics / network implementation experience 

License 

  • Must possess and maintain a valid Driver’s License with a safe driving record 

Skills 

  • Knowledge of Critical Systems such as HVAC, Powering and Generators as well as RF and IP technologies
  • HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter), Video Networking, IP & DOCSIS/CMTS
  • Can troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols
  • Ability to work while standing 50-70% of the time and to lift up to 50 lbs. with or without assistance 

#LI-CEB 



Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13533 Business Unit: Network Operations Zip Code: 28083

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  • Information Technology, Kannapolis, North Carolina, United StatesRemove
  • Inside Plant Facilities - Headend & Hub, Kannapolis, North Carolina, United StatesRemove
  • Telecom Engineering, Kannapolis, North Carolina, United StatesRemove

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