Field Technician & Safety Trainer
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you enjoy empowering others to grow their skills and make a difference in customer experiences? As a Field Technician & Safety Trainer at Spectrum, you will deliver innovative training programs to Field Operations teams, guiding employees from introductory to advanced levels in technical, safety, and operational excellence. Your expertise ensures our teams are prepared, confident and able to drive positive outcomes for every customer.
How You’ll Make an Impact
- Facilitate learning through interactive classroom instruction, team trainings, online modules, hands-on labs and peer coaching
- Supervise and guide employees during training sessions, modeling leadership behaviors, tracking attendance and documenting performance strengths and improvement areas
- Provide training on safety topics, certify employee skills and promote safe work practices
- Manage all administrative aspects of training including preparation, scheduling, record maintenance and data entry
- Pursue continuous learning by developing your expertise, strengthening core skills and seeking feedback for ongoing improvement
- Evaluate training effectiveness and follow up with learners and managers to ensure knowledge translates to performance
- Serve as a subject matter expert to update course content, aligning training with business strategies and job requirements
Working Conditions
- Travel as needed to deliver training
- Primarily office / classroom environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent
- Successful completion of all NCTI/SCTE coursework for FT I-IV
- Successful completion of all applicable Field Assessments
Experience
- 2+ years of professional-level training delivery experience
- 3+ years in a Senior Field Technician, higher or equivalent role
Skills
- Ability to deliver training across multiple formats and platforms
- Strong administrative, organizational and record-keeping skills
- Commitment to ongoing learning and skill development
- Skill in evaluating learning and providing actionable feedback
- Lift and transport training equipment, set up classrooms and remain on your feet up to 8 hours per day
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13536 Business Unit: Field Operations
Zip Code: 40229
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.