Full TimeMaitland, FloridaPosted 03/05/2026Areas of interest: Call Center, Outbound Telemarketing, SalesRequisition Number: 2026-70487STM401
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you sales oriented? Highly organized with the ability to multi-task? Do you easily connect and interact with various people? Can you effectively lead a team? If so, you might be a great fit for our Supervisor of Residential Telesales role at Spectrum.
We power multi-tenant communities, such as condos, apartments, and gated housing communities, by offering state-of-the-art services including Spectrum Internet®, TV, mobile and voice. Through innovative products and service reliability, we ensure our customers keep connected to who and what matters most.
BE PART OF THE CONNECTION
As Residential Telesales Supervisor, you serve as an influential leader who can effectively lead a team to regularly exceed sales quota objectives and deliver a strong customer experience. You will oversee an outbound sales team of telesales representatives dedicated to serving Charter’s existing Residential customers and new business acquisition prospects. In this role, you will also manage sales efforts, coach and develop Telesales Representatives, and maintain all aspects of the outbound telemarketing operating structure. The Residential Telesales supervisor drives performance and processes adherence among their team, while collaborating with other teams.
WHAT OUR RESIDENTIAL TELESALES SUPERVISORS ENJOY MOST
Ensuring efficient sales strategy plans and processes
Developing internal and external relationships
Leading a team that exceeds goals and expectations
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Sales and Customer Service experience in a MSO or Telecommunications Industry (2+ years), Management Experience (2+ years), Experience with customer interaction in a business-to-business environment, Experience with processes in a sales and customer service environment including call center, dispatch, field, and back office
Education: Bachelor’s degree in Marketing, Business or related field or equivalent experience
Technical Skills: MS Office Suite, ICOMS, Salesforce
Skills: Communication, collaboration, attention to detail, problem-solving, strategy, leadership
STM401 2026-70487 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13528Business Unit: Sales and MarketingZip Code: 32751
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
