QA Analyst
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Looking to play a key role in delivering high-quality software applications? Join Spectrum as a QA Analyst, where you will develop and execute formal test plans, contribute to software process improvements and collaborate across teams to ensure robust project outcomes. Your expertise will help shape reliable systems that drive our business forward and enhance the customer experience.
This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.
How You’ll Make an Impact
- Develop and execute comprehensive test plans to deliver high quality of Spectrum software applications
- Define and monitor quality assurance metrics including defects, test results and test status
- Collect and analyze data to identify process improvements that support Spectrum business needs
- Document software issues and assist in their timely resolution
- Deliver quality process training to technical staff and serve as an internal consultant for quality standards
- Conduct quality audits across IT functions to ensure adherence to Spectrum’s quality standards, procedures and methodologies
- Collaborate effectively as a subject matter expert on project teams spanning multiple systems and environments
What You’ll Bring to Spectrum
Education
- Bachelor’s degree in Information Technology, Computer Science or related field or equivalent work experience
Experience
- 3 to 5 years of system development, business or systems analysis, testing or business experience
Skills
- Proficient written and verbal communication in English
- Strong attention to deadlines and deliverables
- Self-motivated with the ability to adapt to changing priorities
- Exposure to test automation tools
- Analytical and problem-solving ability, including defect analysis and resolution
- Effective working with cross-functional teams, including onshore and offshore resources
- Proficient in Microsoft Office applications such as Word, Excel and Outlook
- Professional, approachable demeanor with sound judgment and discretion
- Strong organizational skills and demonstrated critical thinking
- Skilled at negotiating with stakeholders while maintaining a positive approach
- Understanding of quality assurance processes, tools and methodologies
- Familiarity with HP Test Suite or similar testing tools
- Understanding of database schemas and querying tools
- Knowledge of the software development life cycle
Preferred Qualifications
- Proficient in API testing using Postman or Soap UI
- Knowledge of Amdocs Billing system
Education
- ISTQB Foundation Level Testing Certification
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13526 Business Unit: Customer Operations
Zip Code: 63043
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.