Strategic Key Account Director - Spectrum Business

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Full Time Milwaukee, Wisconsin Posted 12/18/2025 Areas of interest: Account Management, Business Development, Enterprise Sales Requisition Number: 2025-67137-3 SNT500
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you passionate about guiding sales teams to deliver client solutions that shape the future of enterprise technology? As a Strategic Key Account Director at Spectrum, you will spearhead account strategies and mentor a team dedicated to strengthening our position as the trusted advisor for our clients’ evolving connectivity needs. Your leadership will be instrumental in forging partnerships and delivering excellence, directly influencing Spectrum’s reputation and ongoing success.


How You’ll Make an Impact

  • Lead and mentor a team of Key Account Sales Professionals, guiding strategy to accelerate account growth and exceed sales quotas
  • Develop, communicate and execute account plans focused on both retaining and expanding key client relationships
  • Coordinate weekly strategy meetings and reviews to drive activity, monitor performance and align the team with business goals
  • Implement tactics to protect, grow and diversify customer accounts through contract renewals and product expansion
  • Analyze market trends, customer retention and business opportunities, providing regular performance reports
  • Foster collaboration with internal partners in Market Development, Construction, Sales Support, Client Services, Product and Marketing to deliver seamless client experiences
  • Oversee daily sales team operations including recruitment, training and motivation to build a cohesive, high-performing unit

Working Conditions

Work in both office and field environments to support client engagement and account management activities


What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree from a four-year college or university or equivalent training, education and experience

Experience

  • 5+ years of leadership experience in achieving a monthly revenue quota in Integrated Strategic and Managed Service sales

Skills

  • Ability to read, write, speak and understand English
  • Ability to develop and execute customized strategic account plans for key clients
  • Focus on delivering and surpassing team-based sales quotas
  • Proficient in supervising personnel and managing office procedures
  • Skilled in organizing, implementing and maintaining sales goals
  • Effective organizational development and business skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Individuals in this position drive integrated strategic and managed service solution sales within a defined territory
  • Valid driver’s license and safe driving record

Preferred Qualifications

Skills:

  • Demonstrated leadership in dynamic sales environments requiring teamwork, adaptability and change management
  • Proven experience using CRM systems such as Salesforce

SNT500 2025-67137 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13546 Business Unit: Spectrum Business Zip Code: 53212

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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