Full TimeNew York, New YorkPosted 06/25/2025Areas of interest: Business Planning, SalesRequisition Number: 2025-51599-3SCH320
This REQ has been posted beyond its original intended date. Are you enthusiastic about talking to clients from all walks of life? Are you intuitively able to assess needs for improvement and opportunities? If so, then you might be a great fit for our Client Services Manager IV role at Spectrum Business.
At Spectrum Business,, we help business clients reach their boldest ambitions. As a part of the Sales Operations team, you’ll gain extensive knowledge about the latest in telecom. This information will help simplify client experiences as you solve their technology needs and develop contracts for them. Our innovative portfolio includes fiber Internet access, Ethernet, managed network, managed security, managed Wi-Fi services, and Enterprise Voice and TV solutions.
BE PART OF THE CONNECTION
The Client Services Manager IV is an expert position which works with high monthly revenue clients, larger employee counts, and advanced levels of IT and billing resources. The Client Services Manager is highly collaborative with great leadership skills which will be displayed as you work face to face with assigned clientele and various internal teams, working to improve the life cycle of clients. This role will also require technical aptitude.
WHAT OUR CLIENT SERVICES MANAGERS ENJOY MOST
Enhancing the customer experience
Serving as a leader
Developing internal and external relationships
If you’re a people person who can continuously learn new sales skills and techniques, you will thrive on the Sales Operations team. You can expect a high volume of interactions including outbound calls, emails, discovery appointments, and the ordering of related activities. A resilient customer-first mentality and aspiration for excellence will create a great deal of satisfaction as you enjoy achieving sales goals.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Telecommunications, client service, and or sales experience (5+ years)
Education: Bachelor’s degree or equivalent combination of education and experience
Technical skills: Proficient in MS Office, Salesforce, CRM tools
A Valid Driver’s License with a good driving record is required
SPECTRUM CONNECTS YOU TO MORE
Unique Work: No two days are ever the same as you spend most of your time getting to talk to people from all over the United States.
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
Competitive Pay: Our workforce is key to our long-term success and we’re proud to invest in them. That’s why our employees earn at least 3X the federal minimum wage.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $91,200.00 and $150,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
