Call Center Customer Solutions Sales Rep (Bilingual XXX) - $18 per Hour Plus Commission & Incentives

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Full Time Pharr, Texas Posted 07/17/2025 Areas of interest: Call Center, Inside Sales, Sales Requisition Number: 2025-58142 CRT110
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. 

What our Client Solutions Representatives Enjoy Most About the Role
  • Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
  • Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
  • Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
  • Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
  • Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
  • Normal office environment

Required Qualifications
Education
  • High school diploma or equivalent
Experience
  • 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
  • Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
  • Strong English communication skills
  • Flexibility for variable hours, including weekends and holidays
  • Adaptability and problem-solving in dynamic environments
Preferred Qualifications
  • 1+ years of call center experience


Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13551 Business Unit: Marketing Zip Code: 78577

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We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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