Facilitator (Bilingual Spanish)

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Full Time Pharr, Texas Posted 07/10/2025 Areas of interest: L&D Requisition Number: 2025-57716 HTR313

JOB SUMMARY

The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit.


MAJOR DUTIES AND RESPONSIBILITIES

  • Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs
  • Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
  • Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
  • Perform all LMS prerequisite requirements and post-training duties including evaluation
  • Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
  • With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change
  • Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
  • Shadow training end-users to gain deeper understanding of how training translates in the business
  • Coach learners on specific skills within a role, process or system
  • Perform other duties as requested

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge


Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Familiarity with different learning approaches
Feels comfortable presenting/training groups of individuals online and in person


Required Education
Associate’s degree or equivalent combination of training and/or work experience


Required Related Work Experience and Number of Years
Training delivery experience in a formal or informal setting - 1
Experience or equivalent in the functional area and or business unit - 3

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Bilingual Language: Spanish

WORKING CONDITIONS
Office environment



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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13551 Business Unit: Marketing Zip Code: 78577

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