Full TimePhoenix, ArizonaPosted 11/10/2026Areas of interest: Account Management, Business Development, SalesRequisition Number: 2026-88990SAM201
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
POSITION SUMMARY
The Spectrum Community Solutions (SCS) Account Manager is responsible for the negotiation and documentation of Rights-of-Entry (ROE) and certain Renewal Bulk agreementswith residential multiple dwelling unit (MDU) properties from developers, builders, property owners and management firms. The Account Manager will build ongoing relationships while carrying a quota of upsells and renewals aimed at maximizing product/service, penetration and revenue.
MAJOR DUTIES AND RESPONSIBILITIES
Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) for the purpose of securing long term Rights-of-Entry (R.O.E).
Negotiate high volume competitive residential service agreements based on established strategic, financial, legal and operational criteria (i.e. new properties, new construction, exisiting properties)
Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.
Develops proposals and contracts to align with Company standards
Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis.
Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management
Maintain sales databases necessary to report sales activity, and maintain customer satisfaction.
Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary
Coordinate with other internal departments as necessary
Attend meetings, networking events, and training sessions as required
Perform other duties as required
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Three or more years of sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment
Strong negotiation skills and experienced in contract proposal and review
Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
Excellent verbal, written, and interpersonal skills
Must be self-motivated and work efficiently within deadlines
Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
Ability to read, write, speak, and understand English
Education
Minimum of aBachelor's degree from a four-year college or university or relevant work experience
Related Work Experience
Recent experience in negotiating long term R.O.E Agreements with owners of MDU's
Minimum 3 years experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries
Familiarity with operations, marketing or other aspects of the cable industry
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Strong experience utilizing CRM systems (Salesforce)
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience with automated reporting and analysis applications preferred
Strategic planning and strong problem solving skills
CERTIFICATIONS AND/OR LICENSES
Valid driver´s license, satisfactory driving record within Company required standards and auto insurance.
WORKING CONDITIONS
Office environment
Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.
SAM201 2026-88990 SAM201 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about Life at Spectrum.
FCC Unit: 13541Business Unit: Community SolutionsZip Code: 85027
