Senior Solutions Engineer
At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.
As a Senior Solutions Architect at RapidScale, you will serve as a strategic advisor, connecting complex multi-cloud technologies with the evolving business needs of our clients. Working closely with the sales organization, you will lead discovery engagements, develop business-aligned solution strategies, and design hybrid and multi-cloud architectures — consistently prioritizing measurable outcomes over individual technologies. In this role, you will maintain deep expertise across RapidScale’s hosted solutions while providing high-level guidance on our public cloud services. You will also be responsible for effectively coordinating with our public cloud specialists, ensuring seamless engagement for advanced discovery and solution design when client requirements call for public cloud–focused architectures. RapidScale does today and roadmap item to show clients current and future business outcomes.
Key Responsibilities
Client Discovery & Consulting
- Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers.
- Translate requirements into tailored, outcome-focused cloud and infrastructure solutions.
- Run workshops, whiteboarding sessions, and stakeholder interviews.
- Balance breadth and depth, knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement.
Solution Architecture & Design
- Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs.
- Represent our hosted cloud and other core offerings at a deep technical level, fully scoping, architecting, and presenting solutions comprised of these services.
- Represent our public cloud offerings at a high level, identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions.
- Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes.
Collaboration & Leadership
- Act as the technical lead throughout the sales cycle, from discovery to hand-off.
- Collaborate with sales, product, and specialist teams to align solutions with account strategy.
- Participate in RFPs, solution reviews, and scope definitions.
Security and Compliance
- Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management.
- Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST).
Networking & Connectivity
- Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments.
Technology Evangelism
- Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy.
- Educate clients and internal teams on current and future-state capabilities.
- Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes
Minimum Qualifications
- A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree
- Professional Level Public Cloud Certification (AWS, Azure, Google)
- Demonstrated experience working in the context of a sales team
- Strong presentation, written and verbal communication skills
Preferred Qualifications
- Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders.
- Hosted Cloud / Traditional IT: Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking)
- Public cloud: High-level knowledge of AWS/Azure/GCP, how they differ from traditional IT approaches, why businesses use them.
- Security and compliance: Experience with managed security services and designing secure, compliant architectures.
- Networking: Strong understanding of hybrid connectivity, SD-WAN, VPN, DNS, and firewalls.
Storage, Backup and DR: Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery. - DevOps & Automation: Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus.
- Compensation: Compensation includes a base salary in the range of $0.00 - $0.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of .
- Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.