Inbound Business Telesales Representative (Bilingual Spanish)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make an Impact
- Respond to inbound sales calls nationwide and meet key performance standards
- Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum’s products and billing
- Present tailored sales proposals and maximize opportunities to sell additional services
- Maintain accurate customer and sales records
- Work with support teams to complete sales and resolve customer inquiries
- Evaluate client locations for service feasibility and coordinate construction estimates
- Stay informed on competitors to effectively position Spectrum’s offerings
Working Conditions
- Operate in a call center environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings
- Or 2+ years of college education, associate’s degree or equivalent combination of education and experience
Skills
- Ability to read, write, speak, and understand multiple languages (English and Spanish)
- Strong communication, customer service and interpersonal skills
- Ability to build rapport, identify needs and recommend solutions
- Skilled at multitasking and working efficiently in a fast-paced environment
- Sales aptitude or demonstrated ability to influence and upsell
- Basic knowledge of communications, technology, video, data and voice products
- Comfortable with computers and new systems
Preferred Qualifications
Education
- Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related)
Experience
- 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
- 2+ years of call center sales experience in business-to-business or telecommunication
Skills
- Ability to discuss Spectrum’s products and competitors’ offerings in detail
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13554 Business Unit: Spectrum Business
Zip Code: 33578
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.