Full TimeRochester, New YorkPosted 11/24/2025Areas of interest: Design, Information Technology, IT Management/Project ManagementRequisition Number: 2025-65593EDS400
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The Sup, HFC Design leads teams of OSP Designers responsible for administering company-wide HFC standards in areas such as OSP - Coax and PON design, monitoring, splicing documentation, distortion calculations, policy development, and process documentation. Assists with departmental OPEX and Capital reporting. Coordinates the development and implementation of policies, procedures, practices and performance measurements that promote an environment of goals and measures effectiveness.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Assist the design activities with accountability, focused on company goals and the customer experience.
Adhere to industry specific local, state and federal regulations, as applicable.
Monitor and assist with the day-to-day business activities, ensuring design allocations and commitments are maintained and tracked for measurable performance metrics.
Develop an effective front line team to drive a high performance culture and environment.
Know, understand and follow company policy.
Assist with coordinating and ensuring proper technical training is identified and administered.
Cultivate teamwork and mentorship, internal and external to the Design Engineering team, to encourage solution sharing and knowledge transfer.
Respond to internal and external customer questions and concerns.
Serve as technical liaison for construction and technical operations group.
Responsible for clear and consistent communication.
All other duties as assigned.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English Advanced knowledge of HFC Design and drafting techniques and principles on a differing electronic media – Bentley or AutoCAD Spatial/GIS ability in applications such as MapInfo, ArcGIS, and Google Earth Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to influence people with purpose, direction and motivation to accomplish goals Ability to work in fast-paced environment handling multiple responsibilities while successfully meeting goals and deadlines within budget Working knowledge of city and map reading Good verbal, written and interpersonal communications Ability to effectively present and explain technical solutions to management and team Ability to maintain and develop individual contributors within the team Ability to work independently Ability to prioritize and organize effectively Ability to maintain confidentiality Computer skills including Microsoft Word, Excel, Power Point, Access, Visio and Project applications programs Ability to supervise and motivate others Must have a valid driver’s license with a good driving record
Required Education High School Diploma or equivalent education and experience College course work or specialized training in drafting (AutoCAD, Cad Design) preferred
Required Related Work Experience and Number of Years Relevant leadership experience - 1+ Relevant work experience - 4+ Supervisory or leadership experience - 1+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS Travel up to 15% of the time or more may be required Must be able to work a flexible schedule Office and field environments
EDS400 2025-65593 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13556Business Unit: Field OperationsZip Code: 14623
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
