Inbound Sales Representative
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $15,308.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction.
How You’ll Make an Impact
- Engage customers by evaluating their needs and sell them tailored product and service solutions
- Educate customers on the features and benefits of Spectrum’s offerings to build lasting value
- Consistently meet or surpass weekly and monthly sales targets by selling multiple service options
- Develop customer-focused solutions, highlighting benefits to ensure the best product combinations
- Function as a knowledgeable consultant, recommending services based on unique customer profiles
- Foster strong relationships by maintaining high standards of professionalism and customer satisfaction
- Address retention and overflow billing calls, resolving questions and retaining customers
Working Conditions
- Work in an office environment with variable hours, including weekends, holidays and split days off
What You’ll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 1+ years’ sales experience, preferably selling Voice, Data and Video solutions
- 0.5-year internal experience as a Billing agent with proven success in sales goals
- 1+ years of customer service or call center experience
- 0.5-year sales experience or demonstrated sales success in a Spectrum position
- 0.25 year demonstrated sales success in a Spectrum role
Skills
- Ability to read, write, speak and understand English
- Effective sales techniques and sustained achievement of sales targets
- Working knowledge of cable communication products and services including video, internet, voice and mobile
- Familiarity with billing systems
- Consultative approach to customer needs analysis, objection handling, sales pitching and closing
- Ability to answer product and service questions and explain offerings clearly
#ZRSM2
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $15,308.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13548 Business Unit: Community Solutions
Zip Code: 92121
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.