Director, Procure to Pay & Contract
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job is responsible for all aspects of Charter’s Procure to Pay and Contracts Applications system and related processes. The Director role will be responsible for managing a team that works closely with and supports both internal (e.g., Purchasing, Procurement, IT and other Business Units) and external (e.g., suppliers in the Supplier Network) customers. This role directly supports and contributes to the broader Procurement strategy, and ultimately supports the organization’s ability to effectively and efficiently purchase products and services, and leverage the new organizations combined spend. This role guides the development and acquisition of new technologies and tools to improve the organization's operations. Continually evaluates technology strategies and implements new technological directions. Guides the organization in their deployment. Advises Procurement leadership of enhancements to existing applications and implementation of new systems.
MAJOR DUTIES AND RESPONSIBILITIES
- Develops the short and longer-term strategy, and manages the daily operations of the department.
- Oversees the management of operational and production issues to ensure appropriate priority and sense of urgency is applied.
- Provides continuous staff development opportunities to ensure staff possess sufficient training and required skill levels to perform their assigned tasks in a proficient manner.
- Ensures proficiency is maintained in current technologies.
- Promotes and supports ongoing teamwork within the department.
- Develops and maintains excellent working relationships with all organizations across Charter Communications, as well as with suppliers interacting with Charter.
- Promotes and maintains the good name of Charter Communications while conducting business in an ethical and professional manner to ensure avoidance of potential conflicts of interest.
- Plans for future operations of the department, with emphasis on efficiency and effectiveness, in meeting the needs of both internal and external customers, statutory and regulatory compliance.
- Responsible for all personnel decisions, including hiring, training and terminations.
- Assigns workloads to ensure expedient provision of services.
- Provides leadership, training, and guidance to staff in their overall development.
- Coordinates efforts and activities with various other administrative support teams, including P2P, Contracts,
- Sourcing, SAP, Fieldglass and all integrated systems in order to troubleshoot and resolve issues.
- Provides direction and overall responsibility for completion of key projects supporting P2P and Contract Management Solutions. Includes tracking and recommending changes to project plans and/or resources as needed; gathering stakeholder requirements and identifying potential solutions for evaluation and testing; ensuring effective communication with all areas of the enterprise that impacts the scope, risk and resources of the work effort being managed; communicating and working with internal P2P and Contracts support and internal IT to resolve system, data related and/or workflow issues.
- Assesses current and future needs for opportunity assessments. Evaluates and manages technical changes required to accommodate future requirements/changes in the business process.
- Assists with all aspects of an upstream and downstream deployment including (but not limited to): process configuration, documenting current and future process flows and business rule configuration, user interface configuration, external system integration (if required), user and supplier set-up, training and project management.
- Develops and leads supplier enablement team for successful and efficient buyer and supplier interactions.
- Ensures supplier enablement team has appropriate resources and design enablement projects for success.
- Responsible for supplier enablement project content and strategy including Enablement Road Map, On-Boarding Plan, Catalog creation and maintenance, supplier communication and training on the supplier network, Contracts creation and maintenance, and data collection.
- Manages and monitors enhancement requests with Procure to Pay and Contracts Management Provider for key functionality not currently available in the product and provide feedback to stakeholders.
- Manages and controls application upgrades and system maintenance processes.
- Manages defect tracking process, issue resolution and escalation procedures.
- Manages, designs and develops repeatable solutions/configurations by leveraging common process and technology.
- Establishes and manages system controls in accordance with company policies and procedures.
- Provides documentation as required to internal and external auditors to address design and functionality of the application.
- Oversees and manages the accountability of process documentation from the various applications.
- Understands and manages the interaction of data between the various applications and ERP system.
- Manages communication for applications outage planning.
- Tracks and addresses outages with provider, including scheduled maintenance and disaster recovery.
- Provides assistance to Strategic Procurement, Legal, Accounts Payable and Tax and Finance Departments.
- Creates and maintains all application end user training materials and delivery mechanisms for the enterprise.
- Responsible for developing and leading others on the team in building and maintaining strong linkages with stakeholders to ensure alignment in objectives and prioritization of activities.
REQUIRED QUALIFICATIONS
- Required Skills/Abilities and Knowledge
- Strategic thinking and tactical execution skills
- Ability to be self-driven with an adaptive leadership style and a passion for customer service
- Demonstrated analytical and systems integration skills
- Knowledge of business and finance
- Relationship management and influencing skills
- Problem solving and issue resolution skills
- Problem solving and issue resolution skills
- Superior communication and presentation skills (written and verbal)
- Demonstrated business planning and forecasting skills
- Required Education: Bachelor's degree in Electronics Engineering, Computer Science, Information Systems or a closely related field
- Required Related Work Experience and Number of Years
- Software Engineer, Systems, Business or Programmer Analyst, and - 8+
- Tier 1 Enterprise Resource Planning (ERP) systems (JD Edwards preferred) and Contracts
- Management / Procure-to-Pay Tools (Ariba/SAP preferred) - 5+
- Management experience - 5+
WORKING CONDITIONS
Office environment
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Corporate-CCL
Zip Code: 63131
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