Lead Claims Analyst
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Have you mastered the art of claims administration and enjoy being the go-to expert for complex cases? Spectrum is seeking a Leads Claims Analyst to oversee claims for general liability, auto liability, physical damage and property, while providing critical insights for financial reporting and guiding resolution strategies. Your expertise will drive effective outcomes for our organization.
How You’ll Make an Impact
- Monitor Third Party Administrator on large complex claims through conclusion
- Report large claims to carrier per the reporting requirements of the carrier
- Monitor, analyze, and challenge reserves established by Third Party Administrator
- Work on significant and/or unique problems
- Recommend solutions and best practices
- Exercise independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
- Responsibility for claims analyses and reporting, identify risk areas, conduct evaluation and recommend actions to management for better outcomes
- Analyze and identify areas of risk and assist in implementing programs or processes to minimize the risk
- Act as a liaison to attorneys, Third Party Administrators, Insurance Companies, and individuals investigating any incidents that may result in asset loss
- Collaborate with adjusters, Human Resources, Safety, Legal, and outside counsel to assess potential liability and assist in resolution of claims
- Works independently with no supervision and guidance
- Seen as the subject matter expert within the department/organization and is a resource for colleagues with limited experience
- Supervise the work performed by colleagues; not a people manager
- Expert in evaluation, determines an appropriate resolution to the claim based on the policy provisions
- Identify sources of data to be used to complete analysis, leveraging internal and external information
Working Conditions
- Office environment (four days onsite/one day remote)
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in Business or related field or equivalent experience
- Certificate in Property and Casualty Claims Handling
- Certificate in Liability Investigation
Experience
- 15+ years of Property and Casualty Adjuster work experience
- 15+ years of Liability Claims Representative work experience
Skills
- Ability to read, write, speak and understand English
- Superior knowledge of related field
- Ability to analyze and interpret data
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel, as well as with claimants, customers and attorneys
- Superior understanding with investigating and assess liability
- Ability to maintain confidentiality Ability to manage multiple projects and tasks
- Ability to negotiate
- Ability to prioritize and organize effectively
- Ability to show judgment and initiative and to accomplish job duties
- Ability to use personal computer and software applications (word processing, spreadsheet, etc.)
- Knowledge of subrogation and litigation and the law
- Knowledge of office procedures and the operation of standard office equipment
- Knowledge of cable television products and service
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Corporate-CCL
Zip Code: 63131
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.